SHIPPING & RETURNS
Shipping & Delivery I strive to deliver your handcrafted products as quickly and safely as possible. As every bottle is a unique piece of art, personally hand-engraved by me, please allow a short processing time for the artistry involved before shipment.
Shipping Rates:
Local Pickup (Zurich): For small quantities, I offer a complimentary local pickup option. You can collect your order directly from my "Milchkasten" (milk box) at: Yve Azzoni | Baurstrasse 30 | CH-8008 Zürich
Please wait for a confirmation email to ensure your unique piece is ready for collection.
Return & Refund Policy
At YveSkin, every product is a bespoke, handcrafted "Piece of Art." Each bottle is individually hand-engraved, making it a unique item created specifically for you.
Shipping & Delivery I strive to deliver your handcrafted products as quickly and safely as possible. As every bottle is a unique piece of art, personally hand-engraved by me, please allow a short processing time for the artistry involved before shipment.
Shipping Rates:
- Switzerland: Flat rate of CHF 10.00. Free shipping on orders over CHF 100.00.
- Europe: Flat rate of CHF 20.00. Free shipping on orders over CHF 250.00.
- Rest of the World: Flat rate of CHF 50.00. Free shipping on orders over CHF 500.00.
Local Pickup (Zurich): For small quantities, I offer a complimentary local pickup option. You can collect your order directly from my "Milchkasten" (milk box) at: Yve Azzoni | Baurstrasse 30 | CH-8008 Zürich
Please wait for a confirmation email to ensure your unique piece is ready for collection.
Return & Refund Policy
At YveSkin, every product is a bespoke, handcrafted "Piece of Art." Each bottle is individually hand-engraved, making it a unique item created specifically for you.
- No Returns / Final Sale: Due to the custom, hand-etched nature of these products and for hygiene reasons (skincare), we do not accept returns or exchanges. All sales are final.
- Damaged Items: If your unique bottle arrives damaged during transit, please contact me within 48 hours of delivery at [email protected] with a photo of the damage, so I can find a solution for you.
- Cancellations: Once the engraving process has started, orders cannot be cancelled.
